Eat what nature provides and grow as nature intended, happy and healthy and well

 

Privacy Information

 

The purpose of this notice is to inform you of the type of information that Nutrition 4 Nippers holds; how that information is used; who we may share that information with; and how we keep it secure and confidential.

 

Who we are -

• Nutrition 4 nippers is an independent infant feeding and childhood nutrition service. We provide infant feeding and nutritional advice and support to children and families in the home and/or a private setting. The company is directed by Denise King and Clare Whitehead. Denise King is a State Registered Dietitian and International Board Certified Lactation Consultant who is registered with the Health and Care Professions Council (HCPC) and Lactation Consultants of Great Britain. Clare Whitehead is a Registered General Nurse, Health Visitor and an International Board Certified Lactation Consultant who is registered with the Lactation Consultants of Great Britain.

• Nutrition4nippers Ltd is registered at companies house.

 

What types of personal information will Nutrition 4 nippers collect?

• The Nutrition 4 nippers Therapist will collect personal information that includes:

  • Basic details such as your child’s name, date of birth and address.

  • Parent/carer names, telephone number, email address.

  • Medical, developmental, and educational information about your child.

  • We have no right to ask about information that is not relevant to your child’s care.

 

    How we collect personal information

• Nutrition 4 nippers will collect personal information about your child via written and spoken forms of communication which can include text message, phone call, face to face discussion, voicemail, facebook messenger, email and website enquiry forms.

• With parental consent, information may also be collected from other professionals working with your child (such as teachers, nursery staff, NHS Professionals).

• When making an initial enquiry and therefore providing personal information, you are consenting to personal details for yourself and your child being held temporarily by Nutrition 4 nippers. If your enquiry does not result in your child being seen by Nutrition 4 nippers staff then this personal information will be deleted once your enquiry has been dealt with. If your child is subsequently seen by Nutrition 4 nippers these details will be added to their personal record.

 

    How we use personal information

• Personal information is collected and used by us for the purpose of delivering and managing the infant/childhood feeding advice and support that your child receives.

• Any sensitive personal details collected are stored securely and processed in confidence by Nutrition 4 nippers and shall only be used for the purposes of delivering appropriate infant and childhood feeding advice to you and your child.

• With your consent, information about your child's feeding will be shared with other professionals involved in your child's care, when it is in your child's best interests. A record of your consent is kept within your child's case notes.

• Unless we are required to do so by law, we will not disclose any personal information collected to any person other than set out above.

• We do not employ agents to process personal data and we do not give or sell clients’ details to any third parties.

 

    How we keep your information confidential and safe

• Nutrition 4 Nippers has a legal duty to keep personal information confidential and secure under Data Protection Legislation. Information about you, your child and their feeding requirements are stored in secure electronic records. We use a secure electronic cloud-based system which is compliant with Data Protection Regulations.

• Documents which contain confidential information such as reports are also individually password protected from the outset in accordance with Data Protection Regulations.

• Client’s phone numbers are stored on a password protected mobile phone; text messages sent will remain on the phone until the contact has been added to your child’s records.

• The minimum amount of confidential information will be taken out of the Nutrition 4 nippers therapists office base. When your child's information is taken out of the office base it will be kept with the Nutrition 4 nippers Therapist.

• In accordance with law, all records will be kept securely until your child is 25 years old. After this time all records relating to your child will be destroyed.

• Denise King & Clare Whitehead are registered with the Information Commissioner's Office (ICO) as a Data Controller’s. Denise King & Clare Whitehead control and processes all personal information for Nutrition 4 nippers.

 

    Our lawful basis for processing personal information

• The legal basis for the processing of your information for the purposes listed above is one of 'legitimate interest' (under article 6 of General Data Protection Regulation GDPR). We cannot adequately deliver a service to your child without processing their personal information. As it is both a necessity for our service delivery and of benefit to your child, we have a legitimate interest to process and store their data.

• Data relating to an individual's health is classified as 'Special Category Data' under section 9 of the GDPR. The regulations specify that health professionals who are "legally bound to professional secrecy" may have a lawful basis for processing this data. Dietitian’s and International Board Certified Lactation Consultants are legally bound to keep client information confidential, unless there are safeguarding concerns and it is under this condition that we process and store personal information.

 

    Your rights

• Data protection law gives individuals rights in respect of the personal information that we hold about you and your child. These include:

  • To be informed why, where and how we use your information.

  • To request a copy of the information that we hold about your child.

  • To ask for your child’s record to be amended if you believe that it is wrong.

 

   How to access your child's records

• If requested we will provide access to your child's records within 30 days of receipt of all necessary information.

• Any request for access to records should be put in writing and sent to: Nutrition4nippers@gmail.com

 

  Further concerns or questions

• Should you have any questions or concerns about your information, please contact our Data Controllers, Denise King & Clare Whitehead at: Email: nutrition4nippers@gmail.com.

• For further information about data protection legislation and your rights, you can contact the Information Commissioner’s Office, https://ico.org.uk/ or 0303 123 1113.